Payment, Cancellation & Refund Policy
The waitlist is free. Real payments are currently disabled and will not be enabled until Sandbox verification, support operations and the final paid offer are ready.
PUBLIC LAUNCH BLOCKER: A monitored business support/privacy email must be configured before this site is promoted publicly or payments are enabled.
Before any charge
The checkout must show the exact price, currency, billing frequency, included benefits, renewal terms, cancellation method and any trial conditions before payment. A waitlist application or invitation never authorises a charge.
Web and native billing
Eligible website purchases may use PayFast. Digital subscriptions sold inside the iOS or Android applications will use the billing method required by the applicable store unless RED MIST is enrolled in an approved alternative-billing programme. A redirect or screenshot never unlocks access; only a verified provider event may update entitlement.
Cancellation
Subscribers will be able to stop future renewals through the applicable provider or account controls. Cancellation does not normally reverse a completed billing period, and access may remain active until the verified paid-through date.
Refund requests
Refund eligibility depends on the payment channel, applicable law, service delivery and provider rules. Requests must include the account email, payment reference, date and reason—never card details or passwords. Approved PayFast refunds are issued through the merchant dashboard; store purchases follow the store’s refund process.
Payment safety
Do not pay through direct messages, personal bank requests or unofficial links. RED MIST will publish the official checkout domain before real payments begin.